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Gordon Institute of Business Science

Conflict Management

Take your Project Management journey to a whole new level, with deeper insights and advanced technical knowledge of the science behind projects.

Course price:

R4,980.00 (excl. VAT)

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Intake date: 

To be confirmed.

Register by: To be confirmed
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Online course information

Overview

This course empowers participants with essential skills to navigate and manage conflicts effectively by exploring the root causes of conflict and understanding individual conflict management styles. It emphasizes the importance of self-awareness and emotional regulation in resolving disputes constructively.

Participants will learn resilience strategies to manage stress and maintain composure during confrontational situations, turning potential challenges into opportunities for collaboration and growth.

Outcomes

What will you learn?

  • Understand conflict dynamics and their impact on individuals and organizations.
  • Explore various conflict management styles and strategies.
  • Develop effective communication techniques for resolving disputes.
  • Learn to identify and manage emotions during conflict situations.
  • Apply resilience strategies to handle stress and maintain clarity.

Audience

Who would benefit?

  • Managers and team leaders handling workplace conflicts.
  • HR professionals and mediators.
  • Anyone seeking to improve interpersonal skills and conflict resolution capabilities.

What will you achieve?

What will you learn?

  • Understand conflict dynamics and their impact on individuals and organizations.
  • Explore various conflict management styles and strategies.
  • Develop effective communication techniques for resolving disputes.
  • Learn to identify and manage emotions during conflict situations.
  • Apply resilience strategies to handle stress and maintain clarity.

Who is this course for?

Who would benefit?

  • Managers and team leaders handling workplace conflicts.
  • HR professionals and mediators.
  • Anyone seeking to improve interpersonal skills and conflict resolution capabilities.

What will you achieve?

What will you learn?

  • Understand conflict dynamics and their impact on individuals and organizations.
  • Explore various conflict management styles and strategies.
  • Develop effective communication techniques for resolving disputes.
  • Learn to identify and manage emotions during conflict situations.
  • Apply resilience strategies to handle stress and maintain clarity.

Who is this course for?

Who would benefit?

  • Managers and team leaders handling workplace conflicts.
  • HR professionals and mediators.
  • Anyone seeking to improve interpersonal skills and conflict resolution capabilities.
Course summary
NQF level:

7

Duration:

8 Weeks

Language

English

Course Lecturer

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

Learn more

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

Learn more

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Students. Accomplished

With the experiece and the learning that I have acquired from this course my work is more efficient now and I think I am a better professional.

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Paul Nyamuda

Paul Nyamuda – Organizational psychologist, leadership and emotional intelligence expert, international speaker, and author. Paul will help you find your voice, build your confidence and give you the tools you need to go to your next level. He is an organisational psychologist by training and a leadership and emotional intelligence expert, pastor, author and international speaker. Widely known for his leadership and emotional intelligence expertise: expertise that will encourage you and, at the same time, challenge you. Paul has spent years doing power talks, corporate training, executive coaching, team interventions and equipping his audiences to succeed and build thriving teams. He inspires leaders across the globe to think beyond their limitations and overcome challenges that seem impossible.

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Conflict Management

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