Gordon Institute of Business Science

Building Cultural Intelligence

This course equips organisations to move beyond traditional strategy by embracing resilience, agility, and adaptability in the face of disruption.

R4,980.00 (excl. VAT)

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Online course information

Overview

This course equips organisations to move beyond traditional strategy by embracing resilience, agility, and adaptability in the face of disruption. It shows how leadership, culture, and strategic thinking drive long–term sustainable performance, while helping leaders plan for uncertainty, foster creativity, and apply antifragile practices. Blending neuroscience, strategic foresight, and organisational design, the programme enables participants to navigate complexity, build resilient and adaptive organisations, and use elastic thinking and scenario planning to anticipate and respond to change.


Outcomes

What will you learn?

  • Identify and understand explicit, implicit, and systemic bias
  • Recognise how unconscious bias influences judgement and relationships
  • Apply practical strategies to manage and reduce bias
  • Use cultural intelligence (CQ) to lead inclusively and effectively in diverse teams

Audience

Who would benefit?

  • Leaders and managers working in multicultural or global contexts
  • HR and DEI professionals aiming to create inclusive workplaces
  • Anyone seeking to strengthen awareness, empathy, and inclusive decision–making

What will you achieve?

What will you learn?

  • Identify and understand explicit, implicit, and systemic bias
  • Recognise how unconscious bias influences judgement and relationships
  • Apply practical strategies to manage and reduce bias
  • Use cultural intelligence (CQ) to lead inclusively and effectively in diverse teams

Who is this course for?

Who would benefit?

  • Leaders and managers working in multicultural or global contexts
  • HR and DEI professionals aiming to create inclusive workplaces
  • Anyone seeking to strengthen awareness, empathy, and inclusive decision–making

What will you achieve?

What will you learn?

  • Identify and understand explicit, implicit, and systemic bias
  • Recognise how unconscious bias influences judgement and relationships
  • Apply practical strategies to manage and reduce bias
  • Use cultural intelligence (CQ) to lead inclusively and effectively in diverse teams

Who is this course for?

Who would benefit?

  • Leaders and managers working in multicultural or global contexts
  • HR and DEI professionals aiming to create inclusive workplaces
  • Anyone seeking to strengthen awareness, empathy, and inclusive decision–making
Course summary
Format:

Professional Development Course

Duration:

9 weeks

Certification:

Certificate of Attendance

Language

English

Course Lecturer

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

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Students. Accomplished

This course has exceeded my expectations as I am a visual learner; the added aid of the video content made it so much easier to understand. It was accessible at any time, and I also had the benefit of immediately applying the knowledge and skills to my day-to-day work and personal environment. DigitalCampus has given me the confidence and courage to empower myself. I absolutely loved the fact that the course was so accessible, and I enjoyed the interaction with other learners. I will always be grateful for this opportunity, as I grow within our organisation.

As a baby boomer, I did not always understand why the millennials are always so busy on their phones and social media, and why they didn’t interact face-to-face. This course has opened up my understanding! I am a corporate account manager and have been in the field for around 29 years. I have really learned a lot about customer relations and the importance of customer satisfaction. I think it has made me realise I have to go back to basics and not take clients for granted. The course has impacted the way I treat my clients and has had a direct impact on my sales figures.

My expectations were not only met, they were exceeded. Before this course I had basic knowledge of communication skills in the business world. This course has not only confirmed a few things that I was uncertain of but has helped me realise that it’s not only in the work you do but how you present yourself and actively communicate in the corporate world that offers recognition. I really enjoyed this course and it was easy to access. DigitalCampus has empowered me to achieve my future goals by creating a clearer understanding of business communication.

Charneill Fernades

English is my second language and this course assisted me by improving my grammar and fluency, especially working for a corporate company where it has enhanced my professionalism. This progress is a major motivator to continue my path towards achieving my goals. Business and life are all about learning, growing, and evolving; learning to embrace flexibility and allowing for a time of re-evaluation to take place. This course enhanced my skill set and I have gained a lot of new knowledge.

Students. Accomplished

With the experiece and the learning that I have acquired from this course my work is more efficient now and I think I am a better professional.

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Quinton Pretorius

Quinton Pretorius’ expertise stretches across various areas including cultural intelligence, transformation, and leadership. He believes all people, races, and cultures – in spite of their apparent differences – are driven and inspired by common needs and values and that they will generally respond in similar ways, irrespective of the environment anp context they may find themselves in. As a youth leader in the 90s, Quinton travelled to schools, reformatories, and juvenile centres, discovering the depths of division and imbalance between different segments of society. He soon came to the realisation that when you love someone, something within them changes. These experiences provided the springboard for his interest into adaptive leadership and reinforced his compulsion to bring about change in his community back home.

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Building Cultural Intelligence

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