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Operations Management Practice

Course price:

R17,264.35 (excl. VAT)

Intake date: 

26 February, 2026

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What is this course about?

Efficient management of the operations of any business requires the vision to convert resources like staff and materials into profitable business outcomes. If you want to become a profit-maximising machine, this is the best Operations Management Practice online short course to empower you to ensure strategies are executed efficiently and resources are utilised to their full potential. Learn to design products and processes, oversee operational tasks, control stock and manage projects. After 10 weeks, you’ll have new capabilities that’ll be an asset to any business you’re in.

How will you learn?

  • Module 1: The role of operations in an organisation
  • Module 2: The role of design in the workplace
  • Module 3: Maximising the customer experience
  • Module 4: Planning, control and capacity planning techniques
  • Module 5: Stock management principles
  • Module 6: Stock control techniques
  • Module 7: The role of project management
  • Module 8: Quality control, failure prevention and recovery techniques

What will you achieve?

  • Ability to conceive a big-picture overview of the role of operations in an organisation and its impact on competitiveness and productivity
  • Understanding of effective product, service, process and operations network design
  • Ability to use physical layout, technology and job design principles to optimise the total customer experience
  • Knowledge of efficient stock control techniques and vital failure prevention and recovery skills
  • Knowledge of lean manufacturing and total quality management

How will you learn?

  • Module 1: The role of operations in an organisation
  • Module 2: The role of design in the workplace
  • Module 3: Maximising the customer experience
  • Module 4: Planning, control and capacity planning techniques
  • Module 5: Stock management principles
  • Module 6: Stock control techniques
  • Module 7: The role of project management
  • Module 8: Quality control, failure prevention and recovery techniques

What will you achieve?

  • Ability to conceive a big-picture overview of the role of operations in an organisation and its impact on competitiveness and productivity
  • Understanding of effective product, service, process and operations network design
  • Ability to use physical layout, technology and job design principles to optimise the total customer experience
  • Knowledge of efficient stock control techniques and vital failure prevention and recovery skills
  • Knowledge of lean manufacturing and total quality management

Course summary

Duration:

10 Weeks

Certification:

Wits University Certificate of Competence

Language

English

Course Lecturer

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

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Testimonials

Students. Accomplished

With the experiece and the learning that I have acquired from this course my work is more efficient now and I think I am a better professional.

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