University of the Witwatersrand

Social Media Marketing

This course equips you with the skills to navigate major platforms, design compelling content strategies, and harness analytics to measure success.

R17,265.22 (excl. VAT)

07 Sep, 2026

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Online course information

Overview

In today’s digital-first world, social media is no longer optional – it’s essential. Businesses thrive on their ability to connect, engage, and build relationships with customers through social platforms.

 

Mastering social media marketing empowers professionals to strategically grow brand presence, foster customer loyalty, and leverage data-driven insights for impactful campaigns.

 

Our Social Media Marketing course equips you with the skills to navigate major platforms, design compelling content strategies, and harness analytics to measure success.

 

Whether you’re a marketing professional, entrepreneur, or aspiring strategist, this course will help you stay ahead in the dynamic digital landscape. Join us to unlock the power of social media and elevate your brand to new heights.


Curriculum

  • Module 1: Foundations of Social Media Marketing
    • Core principles and terminology
    • Current trends shaping social media
    • Understanding generational engagement patterns
  • Module 2: Navigating Social Media Platforms
    • Features and optimization strategies for major platforms
    • Social media advertising techniques
    • Integrating email and mobile marketing
    • Using social media management tools effectively
  • Module 3: Engaging and Advertising on Social Media
    • Online advertising strategies and social media SEO
    • Leveraging AI tools for campaign optimization
    • Influencer marketing tactics and campaign design
  • Module 4: Building Customer Relationships and Retention
    • Customer Relationship Management (CRM) in social media
    • Developing content marketing strategies
    • Techniques for customer retention and loyalty
  • Module 5: Data-Driven Social Media Marketing
    • Introduction to analytics and sentiment analysis
    • Measuring campaign performance
    • Making evidence-based marketing decisions

Outcomes

By the end of this course, participants will be able to:

  • Identify and use social media platforms for marketing
  • Design and implement effective content marketing strategies
  • Manage online communities and handle crises professionally
  • Interpret advertising campaign data and measure effectiveness
  • Understand brand identity and influence collaboration
  • Build and execute a social media marketing strategy

How will you learn?

  • Module 1: Foundations of Social Media Marketing
    • Core principles and terminology
    • Current trends shaping social media
    • Understanding generational engagement patterns
  • Module 2: Navigating Social Media Platforms
    • Features and optimization strategies for major platforms
    • Social media advertising techniques
    • Integrating email and mobile marketing
    • Using social media management tools effectively
  • Module 3: Engaging and Advertising on Social Media
    • Online advertising strategies and social media SEO
    • Leveraging AI tools for campaign optimization
    • Influencer marketing tactics and campaign design
  • Module 4: Building Customer Relationships and Retention
    • Customer Relationship Management (CRM) in social media
    • Developing content marketing strategies
    • Techniques for customer retention and loyalty
  • Module 5: Data-Driven Social Media Marketing
    • Introduction to analytics and sentiment analysis
    • Measuring campaign performance
    • Making evidence-based marketing decisions

What will you achieve?

By the end of this course, participants will be able to:

  • Identify and use social media platforms for marketing
  • Design and implement effective content marketing strategies
  • Manage online communities and handle crises professionally
  • Interpret advertising campaign data and measure effectiveness
  • Understand brand identity and influence collaboration
  • Build and execute a social media marketing strategy

How will you learn?

  • Module 1: Foundations of Social Media Marketing
    • Core principles and terminology
    • Current trends shaping social media
    • Understanding generational engagement patterns
  • Module 2: Navigating Social Media Platforms
    • Features and optimization strategies for major platforms
    • Social media advertising techniques
    • Integrating email and mobile marketing
    • Using social media management tools effectively
  • Module 3: Engaging and Advertising on Social Media
    • Online advertising strategies and social media SEO
    • Leveraging AI tools for campaign optimization
    • Influencer marketing tactics and campaign design
  • Module 4: Building Customer Relationships and Retention
    • Customer Relationship Management (CRM) in social media
    • Developing content marketing strategies
    • Techniques for customer retention and loyalty
  • Module 5: Data-Driven Social Media Marketing
    • Introduction to analytics and sentiment analysis
    • Measuring campaign performance
    • Making evidence-based marketing decisions

What will you achieve?

By the end of this course, participants will be able to:

  • Identify and use social media platforms for marketing
  • Design and implement effective content marketing strategies
  • Manage online communities and handle crises professionally
  • Interpret advertising campaign data and measure effectiveness
  • Understand brand identity and influence collaboration
  • Build and execute a social media marketing strategy
Course summary
Format:

Certified Online Short Course

NQF level:

5

Duration:

9 Weeks

Breakdown

7 weeks consecutive online lectures, one exam in week 9

Certification:

Certified Online Short Course

Language

English

Course Lecturer

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

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Students. Accomplished

With the experiece and the learning that I have acquired from this course my work is more efficient now and I think I am a better professional.

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