Principles of Project Management

As a baby boomer, I did not always understand why the millennials are always so busy on their phones and social media, and why they didn’t interact face-to-face. This course has opened up my understanding! I am a corporate account manager and have been in the field for around 29 years. I have really learned a lot about customer relations and the importance of customer satisfaction. I think it has made me realise I have to go back to basics and not take clients for granted. The course has impacted the way I treat my clients and has had a direct impact on my sales figures.

My expectations were not only met, they were exceeded. Before this course I had basic knowledge of communication skills in the business world. This course has not only confirmed a few things that I was uncertain of but has helped me realise that it’s not only in the work you do but how you present yourself and actively communicate in the corporate world that offers recognition. I really enjoyed this course and it was easy to access. DigitalCampus has empowered me to achieve my future goals by creating a clearer understanding of business communication.

English is my second language and this course assisted me by improving my grammar and fluency, especially working for a corporate company where it has enhanced my professionalism. This progress is a major motivator to continue my path towards achieving my goals. Business and life are all about learning, growing, and evolving; learning to embrace flexibility and allowing for a time of re-evaluation to take place. This course enhanced my skill set and I have gained a lot of new knowledge.